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OUR AGREEMENT WITH YOU
1. PUTTING OUR AGREEMENT IN PLACE
1.1 In this Agreement we are www.camodirect.co.uk.
You are the person detailed on the Order Forms.
1.2 Our Agreement is made on the date we deduct payment from your credit card the details of which you provided on the Order Form.
1.3 Our Agreement includes all correspondence from us to you and the descriptions of the Goods as provided by us on our Website or otherwise.
2. MAKING YOUR CHOICE AND ORDERING
2.1 Peruse our Website and select your chosen products.
2.2 Complete the Order Form in full and follow the instructions detailed on the Website.
3. WHAT HAPPENS NEXT
3.1 If your chosen products are in stock your Order will be processed. We will deduct the price payable for your chosen products from your nominated credit card or method of payment and your chosen products will be dispatched to you.
3.2 Should you not receive your chosen products within 2 to 5 days of us confirming their availability to you, please contact us to let us know. You will then be given the choice of:
3.2.1 canceling your order whereupon we will refund the price you paid or
3.2.2 requesting that we dispatch further products to you (subject to availability) on the basis that you return one set of the products you receive should you receive two sets or
3.2.3 wanting a further agreed time period after which if your chosen products have not been received then options 3.2.1 or 3.2.2 will be available to you.
3.3 Should you choose option 3.2.1 then your refund will be made to the credit card or by alternative method of payment you nominated on your Order Form.
3.4 Unwanted Goods - You have the right to cancel your order within a cooling off period of receiving the goods without giving a reason. This period begins the day after you receive your order and lasts for 7 days. If you wish to exercise this option we will refund the full value of your order within 30 days. (A "returns form" will be enclosed with your order with full instructions for return of your unwanted goods). Unfortunately we will be unable to refund the cost of return postage to us.
4. IF YOU ARE NOT SATISFIED
4.1 You may return the products to us, using the "returns form" enclosed with your products, whereupon a full refund will be made as described in 3.2 above provided that the products are returned in the same conditions as received within 7 days of your receipt of the goods.
4.2 You may request replacement products, which we will dispatch to you (subject to availability) on receipt of the original products, which were not satisfactory from you. No refund will be made in these circumstances.
4.3 Faulty Goods - where it is established that the goods are faulty, you will be refunded the full value of your order plus postage costs. You have a period of 7 days from receipt of the goods in which to reject the goods for a full refund.
5. PRICE OF THE GOODS
5.1 The price of the Goods shall be the price quoted by us on our Website next to the illustration/description of your chosen products.
5.2 The price is inclusive of any payable value added tax in the UK.
6. RISK AND PROPERTY
6.1 Risk of damage to or loss of your chosen products shall pass to you on delivery of them.
6.2 Notwithstanding delivery and the passing of risk in your chosen products or any other provision of this Agreement property in your chosen products shall not pass to you until we receive cleared funds payment in full of the price of your chosen products.
7. FORCE MAJEURE
We shall not be liable to you or be deemed to be in breach of this Agreement by reason of any delay in performing or any failure to perform any of our obligations if the delay or failure was due to any cause beyond our reasonable control. Without prejudice to the generality of the foregoing the following shall be regarded as causes beyond our reasonable control:-
7.1 Act of God explosion flood tempest fire or accident;
7.2 War or threat of war sabotage insurrection civil disturbance or requisition;
7.3 Acts restrictions regulations bye-laws prohibitions or measures of any kind on the part of any governmental parliamentary or local authority;
7.4 Import or export regulations or embargoes;
7.5 Strikes lockouts or other industrial actions or trade disputes (whether involving employees of us or of a third party);
7.6 Power failure or breakdown in machinery.
8. GENERAL
8.1 If any provision of this Agreement is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of this Agreement and the remainder of the provision in question shall not be affected thereby. Where any term in this Agreement is found to be unfair, the contract shall only continue to bind the parties if it is capable of continuing in existence without the unfair term.
NO QUIBBLE RETURNS
Our "no quibbles" guarantee means that if for any reason you are unhappy with the goods you have purchased, just return it to us in its original condition within 7 days and we will issue a full refund for the price of the item(s). We will not refund items that have been worn or that have had the tags removed.
* Items MUST be returned to us within 7 working days from purchase for an exchange, credit note or a full refund.
* We require the amount of £3.95 to cover the postage and packing for an exchange.
* For all refunds we require proof of payment, email etc.
* Goods bought in the summer cannot be exchanged for goods bought in the winter and vice versa.
* This does not affect your statutory rights.
FAULTY GOODS
In the unlikely event of goods being faulty, garments can be exchanged or fully refunded if returned within 21 days.
1.1 In this Agreement we are www.camodirect.co.uk.
You are the person detailed on the Order Forms.
1.2 Our Agreement is made on the date we deduct payment from your credit card the details of which you provided on the Order Form.
1.3 Our Agreement includes all correspondence from us to you and the descriptions of the Goods as provided by us on our Website or otherwise.
2. MAKING YOUR CHOICE AND ORDERING
2.1 Peruse our Website and select your chosen products.
2.2 Complete the Order Form in full and follow the instructions detailed on the Website.
3. WHAT HAPPENS NEXT
3.1 If your chosen products are in stock your Order will be processed. We will deduct the price payable for your chosen products from your nominated credit card or method of payment and your chosen products will be dispatched to you.
3.2 Should you not receive your chosen products within 2 to 5 days of us confirming their availability to you, please contact us to let us know. You will then be given the choice of:
3.2.1 canceling your order whereupon we will refund the price you paid or
3.2.2 requesting that we dispatch further products to you (subject to availability) on the basis that you return one set of the products you receive should you receive two sets or
3.2.3 wanting a further agreed time period after which if your chosen products have not been received then options 3.2.1 or 3.2.2 will be available to you.
3.3 Should you choose option 3.2.1 then your refund will be made to the credit card or by alternative method of payment you nominated on your Order Form.
3.4 Unwanted Goods - You have the right to cancel your order within a cooling off period of receiving the goods without giving a reason. This period begins the day after you receive your order and lasts for 7 days. If you wish to exercise this option we will refund the full value of your order within 30 days. (A "returns form" will be enclosed with your order with full instructions for return of your unwanted goods). Unfortunately we will be unable to refund the cost of return postage to us.
4. IF YOU ARE NOT SATISFIED
4.1 You may return the products to us, using the "returns form" enclosed with your products, whereupon a full refund will be made as described in 3.2 above provided that the products are returned in the same conditions as received within 7 days of your receipt of the goods.
4.2 You may request replacement products, which we will dispatch to you (subject to availability) on receipt of the original products, which were not satisfactory from you. No refund will be made in these circumstances.
4.3 Faulty Goods - where it is established that the goods are faulty, you will be refunded the full value of your order plus postage costs. You have a period of 7 days from receipt of the goods in which to reject the goods for a full refund.
5. PRICE OF THE GOODS
5.1 The price of the Goods shall be the price quoted by us on our Website next to the illustration/description of your chosen products.
5.2 The price is inclusive of any payable value added tax in the UK.
6. RISK AND PROPERTY
6.1 Risk of damage to or loss of your chosen products shall pass to you on delivery of them.
6.2 Notwithstanding delivery and the passing of risk in your chosen products or any other provision of this Agreement property in your chosen products shall not pass to you until we receive cleared funds payment in full of the price of your chosen products.
7. FORCE MAJEURE
We shall not be liable to you or be deemed to be in breach of this Agreement by reason of any delay in performing or any failure to perform any of our obligations if the delay or failure was due to any cause beyond our reasonable control. Without prejudice to the generality of the foregoing the following shall be regarded as causes beyond our reasonable control:-
7.1 Act of God explosion flood tempest fire or accident;
7.2 War or threat of war sabotage insurrection civil disturbance or requisition;
7.3 Acts restrictions regulations bye-laws prohibitions or measures of any kind on the part of any governmental parliamentary or local authority;
7.4 Import or export regulations or embargoes;
7.5 Strikes lockouts or other industrial actions or trade disputes (whether involving employees of us or of a third party);
7.6 Power failure or breakdown in machinery.
8. GENERAL
8.1 If any provision of this Agreement is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of this Agreement and the remainder of the provision in question shall not be affected thereby. Where any term in this Agreement is found to be unfair, the contract shall only continue to bind the parties if it is capable of continuing in existence without the unfair term.
NO QUIBBLE RETURNS
Our "no quibbles" guarantee means that if for any reason you are unhappy with the goods you have purchased, just return it to us in its original condition within 7 days and we will issue a full refund for the price of the item(s). We will not refund items that have been worn or that have had the tags removed.
* Items MUST be returned to us within 7 working days from purchase for an exchange, credit note or a full refund.
* We require the amount of £3.95 to cover the postage and packing for an exchange.
* For all refunds we require proof of payment, email etc.
* Goods bought in the summer cannot be exchanged for goods bought in the winter and vice versa.
* This does not affect your statutory rights.
FAULTY GOODS
In the unlikely event of goods being faulty, garments can be exchanged or fully refunded if returned within 21 days.
100% SAFE & SECURE
Your information is 100% secure, and is never passed onto a third party. Our BUY PAGE is hosted with www.camodirect.co.uk using 128 bit SSL, the strongest commercially available level of encryption. All your private data will be encrypted at all times whilst in transit over the Internet. You should see a solid padlock in your browser status bar which indicates encryption is taking place.
5 STAR SERVICE
At www.camodirect.co.uk our number one priority is providing the highest level of quality, value and service to you our customers. We will never be satisfied until you are. You are assured of value and commitment in the following 5 star service when you buy from www.camodirect.co.uk:
• All merchandise is 100% authentic
• Purchases are 100% secure thanks to the latest SSL technology
• Orders are dispatched promptly
• Your satisfaction is guaranteed
• All information is kept strictly confidential and never passed onto a third party.